TechInTheBasket handles your privacy with utmost importance and self-discipline. Here TechInTheBasket takes every measure to safeguard your privacy and treats it with extreme caution and discretion. It is TechInTheBasket’s obligation and commitments to ensuring your privacy is well-protected.
Below you can find relevant information about what sorts of personal information do we hold, how will we use the information about you, whom do we disclose the information to, how long do we keep the data, how do we protect your personal information, third-party sites regulations, controlling and amending your personal information as well as dispute resolution.
In light of any policy change from time to time, new update of changes will be notified here. We strongly advise you to review this page on the regular basis so that you have a better understanding of your rights to privacy.
What sorts of personal information do we hold?
We may collect your personal information when we need to contact or identify you in the process of the transaction. This includes your name, address, contact details, payment methods, bank details and so forth.
We may collect your personal information when you speak to our Customer Service Team regarding pre-sale and after-sale services.
We may collect your personal information to perform security checks in prevention of any suspicious and fraudulent transaction.
We may collect your personal information for internal record keeping.
We may collect your personal information when we want to optimise your shopping experiences and periodically send promotional emails about exclusive deals and offers, new arrival or any other information we think might raise your interest.
How will we use the information about you?
We are required to disclose the legal basis for processing your data under the guideline of the General Data Protection Regulation (GDPR). We use our customer data in the following ways:
-Enhancing your browsing experience by generating the content that suits you
-Identifying your browsing history and preferred settings (i.e. your region, your language and so forth)
-Delivering online advertising through the collaboration with third-party sites
-Performing analysis by integrating data with online-based advertising and marketing activities
Whom do we disclose the information to?
Under the normal circumstances are we not permitted to share your personal data with a third-party user without your consent, some mitigating circumstances exist and are limited to the following conditions.
Transferral of your personal information with the third-party users takes place under exceptional circumstances. Such an exception, for instance, entails our partnered logistic company. We did everything we can to minimise the transmission of your personal information.
In order to gain marketing insights and pinpoint perspectives of consumer behaviour, there is a possibility that we might rely on some marketing analytical tools, such as Google Analytics and Google AdWords.
How long do we keep the data?
Unless there is a specific legal requirement to keep the information, we will retain your personal data for no longer than necessary for the purposes for which the data has been collected or for which it is to be further processed.
How do we protect your personal information?
TechInTheBasket understands the importance of data protection. All personal information we collect from our customers will be placed in safe storage and encrypted with password.
Third-party sites regulations
Controlling and amending your personal information
There are a number of rights under the General Data Protection Regulation (GDPR) you may exercise in relation to personal information that we process, store and keep.
the right to access a copy of the personal information we hold about you;
the right to correction of inaccurate personal information we hold about you;
the right to restrict our use of your personal information;
the right to be forgotten;
the right of data portability; and
the right to object to our use of your personal information.
If you have any concerns in association with your personal information, it is your legal rights to reject the authorisation of your personal information. You also reserve the rights to withhold your personal information at any time without explicitly stating any reasons.
The types of customer data that TechInTheBasket collects is largely associated with the circumstances of collection and on the nature of the service requested or transaction undertaken. In general, there are two broad categories of customer data that we collect:
Personal data. The data we collect include but is not limited to:
-personal information that can be used to identify you as an individual, including name, date of birth or other personal identification numbers;
-contact information, such as mailing address, phone number, email address;
-payment information, such as credit or debit card information, including the name of cardholder, card number, billing address and expiry date;
-information about your interactions with our Customer Service;
-information we receive from the queries our website, social media and other various channels.
Technical data. This includes device and technical information you give us when using our website, such as IP addresses or other unique identifiers, cookies, mobile carrier, time zone setting, operating system and platform. Information on cookies may be found in our cookies policy.
If you have any cause for concern, you can always contact us by our Customer Service ([email protected]). Our standard procedure of handling the dispute resolution begins with correspondence from our Customer Service. The core objective of our correspondence is to explain your rights in detail. We endeavour to give you comprehensive views on your legal rights as consumers. For each type of case we make sure to treat it individually and with caution.