Shipping costs & delivery time

TechInTheBasket offers Free Shipping to the United Kingdom for your ordersOrders are usually shipped within 6 to 8 business days.

In addition to our normal transport service, we also offer you four premium services during the checkout process. The below premium shipping rates will incur additional shipping charges that will be added to your total order amount.

 

Delivery

Delivery time

Shipping costs

Insured Shipping

6 to 8 working days delivery time

£ 15.99

Rush Order

4 to 6 working days delivery time

£ 20.00

Rush Insured Shipping

4 to 6 working days delivery time

£ 35.99

Outside of United Kingdom

8 to 10 working days delivery time

£ 40.00

Please note that the above-mentioned delivery times are only estimates of the courier companies. We assume no liability and are not responsible for delays that arise after delivery. There are occasional delays, as there are many uncontrollable factors in shipping the goods. Rest assured that TechInTheBasket will do its utmost to minimize any difficulties that may arise.

* Our delivery time may take an extra 1-3 business days to complete during peak season such as Black Friday, Cyber Monday & Christmas.

 

Liability of the courier

Please note: For Free Shipping orders, the courier company may cover only the physical loss or damage of the goods during transport, subject to the maximum of liability specified in the terms of the service. we assume no liability and are not responsible for delays that arise after delivery. Delays occur occasionally as there could be many uncontrollable factors in shipping the goods. However, Techinthebasket will do its utmost to ensure that the shipments arrive in perfect condition and in good time.

* If you receive a damaged or tampered package, you must notify us within 48 hours of receipt. After this period, we assume that the package has been received in good condition and no further claims are made.

 

Insurance

For Insured Shipping and Rush Insured Shipping orders, TechInTheBasket will cover the physical loss or damage of the goods by the courier up to the product value. It is possible to receive a replacement or the refund of the product price.

 

The conditions listed below must be met in order to receive a replacement or a refund of the product price, in case of suspicion that the goods have been lost.

1) The claim must be made within 10 calendar days * after the tracking number has been sent by email or ticket system.

2) Written confirmation of loss or damage by the courier or other related party.

 

* In case the claim is made only after 10 calendar days, we can not guarantee 100% that the courier will accept the investigation.

 

The following conditions must be met in order to receive a replacement or a refund of the product price:

1) The claim must be made within 48 hours after receiving the goods, via email or our ticket system. In addition, the following pictures are needed as proof. Photo of the packaging, including inside and outside of the packaging, courier packaging, bubble wrap and the product.

2) Written confirmation of loss or damage by the courier or other related party.

 

* At the end of 48 hours after receiving the goods, we assume that the package has been received in good condition and no further claims are made.

* The insurance on the order is only valid for the first shipment. In the case of re-shipping, the insurance cannot be applied to the resending order.

 

Packing station and restrictions for certain addresses

At present we do not deliver to post office box, hotel / motel as well as cargo depots.

 

Weekend Orders: Orders placed after Friday or weekend will be processed the next working day.